6th-12th Grade Terms and Conditions

Untapped Learning Terms and Conditions

 

1. Rescheduling and Cancellation Policy

We understand that it may be necessary to reschedule a coaching session from time to time due to illness, extracurricular events, or prior commitments. We ask that families provide at least 24 hours’ advance notice if a session needs to be rescheduled.

While we will do our best to accommodate rescheduling requests, we cannot guarantee that a rescheduled session will be in-person or with the Student’s regular Coach. If less than 24 hours’ notice is provided, the Student’s Coach will send a weekly plan by email but may not be able to reschedule the session.

If more than two sessions are rescheduled in a semester, even with proper notice, make-up sessions are not guaranteed.

In cases of poor weather or other restrictions that prevent in-person attendance, please notify your Student’s Coach as early as possible. A virtual session may be arranged at the Student’s regularly scheduled time.

If a permanent schedule change is needed, coordination with your Student’s Coach is required. We will make every effort to accommodate the change.

If frequent rescheduling occurs, you may be asked to consider selecting a time slot your Student can consistently attend.

2. Homework Center Policy

The Homework Center is a structured, group work environment for students enrolled in a coaching program. It supports academic development through assistance with task initiation, task completion, time management, and accountability.

While beneficial, the Homework Center is not equivalent to one-on-one tutoring. Students receive support in a group setting from Untapped Learning staff. Any student who is distracting, disrespectful, requires continuous individual attention, or otherwise disrupts the environment may be asked to leave or may have their access limited or suspended.

Cancellations or rescheduling of Homework Center appointments should be made at least 24 hours in advance, allowing other students to utilize those time slots.

For support with cancellations or other questions, please contact:

Participation in the Homework Center is intended to support executive function development. Repeated policy violations may result in suspended access.

3. Safety and Confidentiality Policies

3.1 Confidentiality

All Student interactions, including session content, attendance, progress, and scheduling, are confidential and will not be disclosed without written request from a legal guardian.

3.2 Limits to Confidentiality

Untapped Learning is legally obligated to break confidentiality under the following circumstances:

  • If there is a threat of harm to the Student or others.
  • If physical or sexual abuse or neglect of a minor is suspected.
  • If required to comply with a court order or subpoena.

In any situation where disclosure is required by law.

4. Assumption of Risk, Waiver, and Release

I understand that as part of the executive function coaching services provided by Untapped Learning (“Untapped”), my child will engage in activities that involve high intensity movement, which may include but are not limited to soccer, football, and Spikeball (the “activities”). I recognize that these activities can involve the risk of injury and/or exposure to illness.

In consideration for participation in Untapped’s programs, I AGREE TO EXPRESSLY ASSUME ALL RISKS OF INJURY and EXPOSURE TO ILLNESS that might be associated with the activities, and, to the fullest extent permitted by Colorado Law, I HEREBY WAIVE AND RELEASE FROM LIABILITY Untapped, Brandon Slade and their/his partners, employees, agents and volunteers (collectively, the “Parties”) from any damage or injury arising from my child’s participation in the activities.

I understand that this release and waiver prevents me, or anyone acting on my behalf, from filing suit or making any claim for damages in the event of injury or illness arising out of my child’s participation in the activities. However, in the event that any person acting on my behalf files a lawsuit arising out of my child’s participation in the activities, I AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS the Parties for any damages, attorney’s fees or costs associated with or arising out of such lawsuit.

With a complete and full understanding of the terms of this ASSUMPTION OF RISK, WAIVER AND RELEASE, I acknowledge that I enter into this agreement voluntarily and agree that it is binding upon me, my heirs, assigns and any other person acting on my behalf.
 

5. Public Health and Safety Policy

During public health crises, Untapped Learning will follow all applicable local, state, and federal guidelines. These guidelines may change without notice.
If a center is required to close due to public health concerns, all sessions will transition to a virtual format.
Students, parents, and Coaches are expected to comply with any public health-related rules. Virtual sessions are available for those who are uncomfortable with in-person attendance.

6. Media Release

Untapped Learning reserves the right to use, reproduce, and distribute media in which your Student may appear for promotional, advertising, and educational purposes in perpetuity, across all media types, whether known now or developed in the future.

Families may revoke this permission at any time by submitting a written request via mail or email to kw********@**************ng.com.

Untapped Learning is released from any liability related to the use of such media.

7. Data Release and Consent

Students may be invited to participate in optional research activities, such as surveys. Participation is voluntary and can be declined or withdrawn at any time without penalty.

Collected data may be used for educational research, marketing, or academic publication. However, Personal Identifiable Information (PII) will never be disclosed unless legally required. All data used for research or publication will be anonymized.

Untapped Learning may share anonymized data with institutional review boards or other researchers to ensure safety and integrity in research practices.

8. Recording and Transcription

Coaching sessions may be recorded or transcribed for internal purposes, including training, educational assessment, and quality assurance.

These materials will not be shared externally or used for promotional purposes without additional written consent. Any research use will follow strict confidentiality and anonymization protocols.

Untapped Learning is released from any claims related to the use of such recordings or transcripts for internal development and research.

 
By engaging with Untapped Learning services, you agree to abide by these Terms and Conditions. Untapped Learning reserves the right to revise these policies at any time, with or without prior notice.